QUALITY IS A JOURNEY NOT A DESTINATION                                            PATIENT SAFETY WILL IMPROVE BY CONTROLLING EVERY MOVE                                           QUALITY IS NOT AN ACT, IT IS A HABIT - ARISTOTLE

News

Save the date: 2nd LSQSH Annual Congress
LSQSH announces its 2nd annual congress on September 20th 2014.

Save the date to join us & meet international experts.
Pre- Congress Workshop on Patient Safety : September 18th and 19th.
Call For Abstracts and Posters

For registration call Infomed

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel:  01-510881/2/3
Fax: 01-482116


Executive Quality Academy

An exceptional program for senior leaders and their teams will be held in Dubai on November 4-6 this year.

The Executive Quality Academy (EQA) builds on IHI’s accumulated experience working with hundreds of hospitals and health care organizations all over the world, including most of the leading lights in quality and safety. It’s a results-driven program designed to help executives and their teams accelerate the rate of improvement to meet the challenges of today and tomorrow.

Attendees learn the IHI High Impact Leadership Framework for Improvement and Innovation as well as proven strategies to eliminate waste from clinical support processes and leave with the tools to radically change an organization’s culture to increase capacity and strengthen teams.

Details of the program can be found
here 
This is the first time the IHI Executive Quality Academy has been held in the Middle East

Article Of The Month

MIDDLE EAST RESPIRATORY SYNDROME-MERS

Middle East Respiratory Syndrome (MERS) is viral respiratory illness first reported in Saudi Arabia in 2012. It is caused by a coronavirus called MERS-CoV. Most people who have been confirmed to have MERS-CoV infection developed severe acute respiratory illness. They had fever, cough, and shortness of breath. About 30% of people confirmed to have MERS-CoV infection have died. read more


Job Opportunities

Position:
Gestion des risques et des plaintes des patients à l’Hôpital Libanais Geitaoui.


Profile: 
• 5 ans d’expérience, de préférence Infirmière Diplômée, formation ou expérience en qualité/gestion des risques est un plus
• Excellente capacité d’analyse et de synthèse
• Excellent relationnel avec les patients et le personnel

email: 
This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here for more info

Tip of the month

How to make your patients satisfied

1. Call them by their names
2. Know their interest and ask them about it
3. Listen carefully to what they say
4. Proper communication , ask to repeat important information
5. Educate them on their disease and treatment : they will help you in their care


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